Privacy Policy & Terms of Service

This page explains how From The Rockies LLC ("FTR") collects, uses, and protects information when you visit our sites or use our services — and the terms under which we provide those services. If you use our service you agree to the collection and use of information described below.

Your information is private — and will remain that way

Your information is used only to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy. The customer information you upload to our site is your property — we will never sell it, at any time, for any reason, to anyone.

If FTR is ever sold to another party, you will be notified by email. The privacy policy may change at that time and we will let you know.

Mobile data policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of sharing exclude text-message originator opt-in data and consent — this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

Right to opt out / cancel

You may cancel your account at any time per the terms of the agreement you signed. Once your account has been cancelled you will have thirty (30) days to make a copy of any data in your account. After that period your data will be wiped using commercially available secure destruction software, with no chance of recovery. Be sure to copy what you wish to keep before the wipe.

Information collection and use

For a better experience, we may require certain personally identifiable information — including but not limited to your name, phone number, and postal address. We use this information to contact or identify you. At no time will your information be sold, rented, given out, shared, or released to anyone, for any reason, except for a bona-fide law enforcement purpose such as a signed warrant.

Log data

Whenever you visit our service, we collect information your browser sends to us, called Log Data. This may include your computer's IP address, browser version, the pages of our service you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data, commonly used as an anonymous unique identifier. They are sent to your browser from the website you visit and are stored on your computer. Our website uses cookies to collect information and improve the service. You may accept or refuse them — if you refuse, some portions of the service may not function.

Service providers

We may employ third-party companies and individuals to:

• Facilitate our service.
• Provide the service on our behalf.
• Perform service-related tasks.
• Help us analyze how our service is used.

These third parties may have access to your personal information so they can perform the tasks assigned to them. They are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information and we use commercially acceptable means to protect it. No method of transmission over the internet or method of electronic storage is 100% secure, however, and we cannot guarantee absolute security.

Links to other sites

Our service may contain links to other sites. If you click a third-party link, you will be directed to that site. These external sites are not operated by us — we strongly advise you to review their privacy policies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and your child has provided us with personal information, please contact us so we can take the necessary action.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

Mobile data terms

You agree to receive transactional, appointment reminder, and account notification messages from From The Rockies LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at support@fromtherockies.com.

Usage of our service

You agree to comply with all contract terms and conditions present upon signing any agreement with From The Rockies LLC for any of its services. The applicable terms will be outlined specifically in the agreement or contract presented to you.

Closure of account(s)

If you request an account to be closed, please copy or download all data associated with your account prior to the request. We will close all accounts upon request and securely wipe all data from databases and files with no chance of recovery. You agree that if you do not download or copy data before closure, the data will be lost forever.

GDPR requests

We will abide by any GDPR or "delete me forever" request immediately, without your approval or consent. Data will be purged from all live and archive databases pertaining to the specific request.

You may contact us in writing or by email:

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